The Telecom Regulatory Authority of India (TRAI) as stated that it will not change its decision pertaining to implementation of compensation mechanism for call drops from January 1, 2016. It has further directed telecom operators to prepare their systems for the same.  In the meantime, a joint team comprising officials from TRAI and telecom companies would assess the results of the network quality tests. The tests would be conducted in Delhi, Mumbai, Bhubaneswar, Indore, Patna, Pune and Surat by December 2015. TRAI will use these tests to create a quality of service map for the entire country which can then be used by consumers in choosing the best network. 

TRAI has recently issued the ninth amendment to the Telecom Consumers Protection Regulations, 2012 mandating operators to provide compensation to consumers for call drops. Under the compensation mechanism, service providers would have to credit Re 1 in the account of the calling consumer for every dropped, limited to three dropped calls in a day. The telecom operators have opposed this move on the ground that the compensation mechanism could cost them between 7.4 per cent and 36.8 per cent of their revenue. Further, they have claimed that such a move will be ineffective in resolving the issue of call drops.