Telecom Regulatory Authority of India (TRAI) has stated that it will come out with the recommendations for compensating consumers on call drops by October 15, 2015. This comes after the regulator released a consultation paper titled “Compensation to the consumer in the event of dropped calls”. TRAI has conducted an open house discussion for the same, and the stakeholders can submit their views on the issue by October 5, 2015.

The regulator will also release a service paper in the next few days listing reasons behind the call drops. It will also release data on the ground situation of call drops, to allow customers to determine which player is providing better services in a given area. It is also considering making it mandatory for telecom operators to disclose their network capacities.

TRAI will also soon publish the results of the drive tests conducted by it on September 28, 2015-September 29, 2015 in Delhi and Mumbai. It has also recently conducted drive tests in five other cities including Ahmadabad and Pune, for which it will publish details in the coming days.