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The retail sector also contributes significantly to the economy. In India, it accounts for more than 10 per cent of the country’s gross domestic product and for about 8 per cent of the total employment.

The advent of the “digital customer” who has access to multiple sources of information and is always on the move is transforming the landscape of the retail industry.

With the growing awareness and brand consciousness amongst people across different socio-economic groups in India, the urban and semi-urban retail markets are witnessing significant growth. The concept of shopping has undergone a tremendous change in the country today, in terms…

The Body Shop International plc provides a range of natural cosmetics and toiletries. The UK-based beauty retail major, which has around 2,600 stores across 65 countries, has a widespread presence in India, especially in the metro cities.